Frequently Asked Questions
We have been in the business for over 10 years! So you could probably find the answer over here to your questions (if you have any!)
That being said, you can still contact us if you need more help! 🙂
For New Students:
- On the first day of trial, students are to bring along swimwear. If you do not have a goggle, you may purchase one from our swim coach.
- Please contact admin for confirmation and class procedures
For Existing Students:
- All Swimmerse students are all expected to be in their Swimmerse uniform with red Swimmerse swim cap every lesson.
- Students should also bring their own kickboard, goggles.
- Parents are also advised to bring some a bottle of warm water to warm the children up in the case of a cold day.
No learner is the same, everyone has different learning ability.
Generally, students of 6 years and above take a minimum of 6 months to learn how to swim.
This is why we implemented a minimum of 6 months commitment per child.
Younger learners or students with water phobia will take a longer time.
If you are able to enter the complex, wet weather program / dry lessons will be conducted in sheltered areas of the complex. Please look for your respective coaches.
If it’s closed and you are unable to enter the complex, Please look for your respective coaches as class will proceed with wet weather program / dry lesson.
Yes, we might be able to!
Let us know your preferred timing and location through Whatsapp or FB message us! We will find a suitable slot for you
Yes, trial classes are available. You can contact us at 8588 7867 or through the contact form at the website to arrange for a full 45 mins lesson trial class.
Important to note:
If you do not find the class to your liking, the trial class is considered free of charge and you can just walk away!
If you do enjoy the class and would like to enroll for the class, we will consider the trial class as first lesson 🙂
Flagship Venues FAQs
Yes, yes and yes!
Swimmerse is very strict in our selection of coaches! All our coaches that teaches in the public pool are professionally certified, with some even holding level three coaching certification!
All of our coaches hold at least three years of on-going coaching experiences, so rest assured! Your little ones and you will be in good hands!
Yes, of course!
However, it will be subjected to availability. Some of coach or timing that you prefer may not be suitable for your kid’s current level. We group our students according to age and level, therefore our admin will recommend you a few time slots that is the most ideal for your child’s learning progression.
Class for 3.5 years old and above
No, you do not have to be in pool with your children. In fact, we recommend entrusting your child to the coaches! This is to create a conducive environment for all the learners in the pool.
However, if your child is under the age of 4, there is a chance that you may have to be in the pool together with your child. The coach will approach you should you need to be in the pool with your child.
Class for 1.5 years old up to 3.4 years old
Yes, we will need 1 parent to accompany your child in the pool. Both parents and students will need to be wearing proper swimming attire.
At Swimmerse, we take in toddlers as young as 1.5 years old for Sengkang Swimming Complex.
Meanwhile for other swimming complex will be at least 4 years old.
Our maximum class size is 6 or 8 pax to 1 coach.
Yes, Swimmerse teaches our students according to the Swimsafer 2.0 syllabus. This is a nationally recognized program. Students that completed their test will receive an online certification. Aside from that, exclusively from Swimmerse, a printed certification and a badge to recognize and validate the student’s hard work!
Every year, we have 3 test dates and we send eligible students to the test.
Swimsafer 2.0 have 6 stages, namely:
- Stage 1
- Stage 2
- Stage 3
- Stage 4 (Bronze)
- Stage 5 (Silver)
- Stage 6 (Gold)
Head over to our swimsafer 2.0 page to read more on the Swimsafer 2.0 stages requirement and criteria.